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| Dr. Xiaoni Zhang |
Refereed Journal Publications
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- Landrum, H., Prybutok, V., Zhang, X., Peak, D. “Measuring IS System Service Quality with SERVQUAL: Users' Perceptions of Relative Importance of the Five SERVPERF Dimensions,” Informing Science, forthcoming.
- Zhang, X., Prybutok, V., Ryan, S., and Pavur, R. “A Model of the Relationship among Consumer Trust, Web Design and User Attributes,” Journal of End User Computing (forthcoming).
- Koh, C., Prybutok, V., and Zhang, X. 2008. “Measuring E-Government Readiness,” Information & Management, 45(8), 540-546.
- Huang, A., Yan, D., and Zhang, X. 2008. “Exploring the Potential Effects of Emoticons,” Information & Management, 45(7), 466-473.
- Prybutok, V., Zhang, X., and Ryan, S. 2008. “Evaluating Leadership, IT Quality, and Net Benefits in an E-Government Environment,” Information & Management, 45(3), 143-152.
- Landrum, H., Prybutok, V., Kappelman, L., and Zhang, X., “SERVCESS: A Parsimonious Instrument to Measure Service Quality and Information System Success,” Quality Management Journal, 15(3), 17-25.
- Landrum, H., Prybutok, V., Strutton, D., and Zhang, X. 2008. “Examining the Merits of Usefulness Versus Use in an Information Service Quality and Information System Success Web-based Model,” Information Resources Management Journal , 21(2), 1-17.
- Penitna, I, Prybutok, V, and Zhang, X.. 2008. “The Role of Virtual Communities as Shopping Reference Groups", Journal of Electronic Commerce Research , 9(2), 114-136.
- Zhang, X., Sakaguchi, T., and Kennedy, M. 2007. A Cross-Cultural Analysis of Privacy Notices of the Global 2000. Journal of Information Privacy & Security, 3(2), 18-36.
- Martz, W., Zhang, X., and Ozanich, G. 2007. “Developing an Integrative Health Informatics Graduate Curriculum,” Communications of the Association for Information Systems, 19, 1-20.
- Landrum, H., Prybutok, V., and Zhang, X.. 2007. “A Comparison of Magal’s Service Quality Instrument with SERVPERF,” Information & Management , 44(1), 103-114.
- Zhang, X., Prybutok, V., and Strutton, D. 2007. “Modeling Influences on Impulse Purchasing Behaviors during Online Marketing Transactions,” Journal of Marketing Theory and Practice, 15(1), 79-90.
- Zhang, X., Prybutok, V., and Huang, A. 2006. “An Empirical Study of Factors Affecting E-Service Satisfaction,” Human Systems Management , 25(4), 279-291.
- Zhang, X., Prybutok, V., and Koh, C. 2006. “The Role of Impulsiveness in a TAM Based Online Purchasing Behavior Model,” Information Resources Management Journal, 19(2), 54-68.
- Zhang, X. and Prybutok, V. 2005. “A Consumer Perspective of E-service Quality,” IEEE Transactions on Engineering Management, 52(4), 461-477.
- Zhang, X. 2005. “What Do Consumers Really Know about Spyware?” Communications of the ACM , 48(8), 44-48.
- Zhang, X. and Prybutok, V. 2005. “How the Mobile Communication Markets Differ in China, the U.S., and Europe,” Communications of the ACM, 48(3), 111-114.
- Zhang, X. and Prybutok, V. 2004. “An Empirical Study of Online Shopping: A Service Perspective,” International Journal of Services Technology and Management, 5(1), 1-13.
- Zhang, X., Windsor, J. and Pavur, R. 2003. “Determinants of Software Volatility: A Field Study,” Journal of Software Maintenance and Evolution, 15(3), 191-204.
- Zhang, X and Prybutok, V. 2003. “TAM: The Moderating Effect of Gender on Online Shopping,” Journal of International Technology and Information Management, 12(2), 99-118.
- Zhang, X. and Windsor, J. 2003. “An Empirical Analysis of Software Volatility and Related Factors,” Industrial Management and Data Systems, 103(4), 275-281.
- Zhang, X. and Prybutok, V. 2003. “Factors Contributing to Purchase Intentions on the Internet,” Journal of Internet Commerce, 2(1), 3-18.
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